Amazon marketplace management contract template

This agreement is made on [Date] between [Your Name / Business Name] (the "Contractor") and [Client Name / Company] (the "Client").

The Contractor is an independent contractor, not an employee of the Client.

The Contractor will manage [Brand]'s presence on [marketplaces]: [listing optimization, A+ content, weekly PPC management to agreed ACOS targets, account health monitoring, and monthly reporting].

Ad spend is paid by the Client directly to the marketplace. Inventory, fulfillment, shipments, and product compliance (safety, labeling, certifications) remain the Client's responsibility, with stock risks flagged when seen.

The Contractor uses only tactics compliant with the marketplace's terms of service and will decline requests for review manipulation, fake orders, competitor sabotage, or other prohibited practices, which risk the account itself.

Critical account health notices receive a response within [one business day / same business day]. Marketplace policy changes, fee changes, and enforcement actions occur without notice and outside anyone's control; the Contractor assists with responses and appeals as part of the engagement.

The total fee for the work is [Amount]. A non-refundable deposit of [Amount or %] is due before work begins, and the balance is due [on delivery / per the schedule below].

Invoices are payable within [14] days. Late payments may incur a fee of [1.5%] per month on the outstanding balance.

Any expenses (stock assets, plugins, printing, travel) are billed to the Client at cost and agreed in advance.

Work outside the scope described above is not included. If the Client requests additional work, the Contractor will provide a written estimate, and that work begins once the Client approves it in writing.

The Client will provide all content, access, feedback, and approvals needed to complete the work, in a timely manner.

If the project is delayed by more than [30] days due to a lack of Client response or materials, the Contractor may pause the project and invoice for work completed to date.

The seller account, listings, brand registry, and all account data belong to the Client, and the Contractor works only through granted user permissions, which the Client may revoke at any time.

Listing content and creative briefs produced under this agreement become the Client's once the month they were delivered in is paid for.

Sales, rankings, and the Buy Box are determined by the marketplace and the market; the Contractor commits to competent management, fast response, and honest reporting, not to specific outcomes.

Each party will keep the other's confidential information private and use it only to carry out this agreement.

The Contractor may show the finished work in a portfolio or case study unless the Client asks in writing to keep it private.

Either party may end this agreement with [14] days written notice. If the Client cancels, the deposit is non-refundable and the Client pays for all work completed up to the cancellation date.

If the Contractor cancels, any pre-paid amount for work not yet delivered is refunded.

The Contractor's total liability under this agreement is limited to the total fees paid by the Client. Neither party is liable for indirect or consequential losses.

The work is provided without warranties beyond those stated here.

The Contractor controls how and when the work is done, uses their own tools, and is responsible for their own taxes and insurance. Nothing here creates an employment, partnership, or agency relationship.

This agreement is governed by the laws of [Your State / Country]. Any dispute will be handled in the courts of that location.

Contractor: ______________________________ Date: ____________

Client: __________________________________ Date: ____________