Use your own domain for client links

Every link you send from Raoura (proposals, invoices, contracts, the client portal, your inquiry form) normally lives on raoura.com. If you own a domain, you can serve all of those links from it instead, so nothing your client touches mentions us. It is included in your plan, and it takes about five minutes plus a short wait for DNS.

What you need#

• A domain you own (the one your website or email already uses is perfect).
• Access to wherever that domain's DNS is managed: GoDaddy, Namecheap, Cloudflare, Squarespace, or whoever you bought it from. You will add exactly one DNS record.

Step 1: Pick a subdomain#

Use a subdomain of your existing domain, like portal.yourstudio.com or clients.yourstudio.com. A subdomain is the best choice because it leaves your main website untouched and only needs a single CNAME record. You can use a bare domain (like yourstudio.com) too, but only if nothing else runs on it, since it would take the domain over entirely.

Step 2: Connect it in Raoura#

1. Go to Settings and find the Portal domain card.
2. Type your subdomain, for example portal.yourstudio.com. Just the domain: no https://, no slashes.
3. Click Connect domain.

Raoura registers the domain and shows you the DNS record to add. For a subdomain it looks like this:

• Type: CNAME
• Name (or Host): portal (the part before your domain)
• Value (or Target/Points to): cname.vercel-dns.com

If you connected a bare domain instead, you will see an A record pointing to an IP address; add that instead.

Step 3: Add the record at your DNS provider#

Log in to your domain provider, find DNS settings (sometimes called DNS records, Zone editor, or Advanced DNS), and add the record exactly as shown. Leave TTL at its default. Save.

Step 4: Check the connection#

Back in the Portal domain card, click Check again. DNS changes usually go live within a few minutes, but some providers take up to an hour. When the card shows the domain as connected, you are done: from that moment, every new link Raoura creates for you (and every old link your clients already have) is served from your domain.

Troubleshooting#

The card asks for an extra TXT record. This happens when your domain was previously used on another hosting account. Add the TXT record shown, exactly as given, alongside the CNAME. Once both are in place, click Check again.

Still pending after an hour. Double-check the record: the most common mistake is putting the full portal.yourstudio.com in the Name field when your provider only wants the portal part, or a typo in cname.vercel-dns.com. Also make sure you added the record on the right domain if you own several.

I use Cloudflare. Set the CNAME's proxy status to "DNS only" (grey cloud) while connecting. You can usually re-enable the proxy after the domain verifies.

Changing your mind#

You can remove the domain anytime from the same card. Old links do not break: they fall back to raoura.com automatically. You can also swap to a different domain later; clients keep working through either.